The Groundbreaker Customer Commitment
We’re committed to your success by providing unparalleled service and becoming an extension of your team on your journey to real estate syndication growth.
Software is just a utility until it’s made whole by the team behind it.
– Jake Marmulstein, CEO of Groundbreaker
More Than Just Tools
Our team goes above and beyond so that you quickly and continuously discover the value our software brings to your organization.
Product Innovation
Our accelerated pace of innovation means that we provide your LPs and Admins with an investment management tool that is continuously improving and evolving.
Value
Our industry-leading software is the best value for small and medium-sized syndicators.
More than Just Tools
How our team makes Groundbreaker a standout solution to support your syndication journey.
You chose Groundbreaker <3 This is how we get you started.
You’re onboarded, sweet! Meet our customer success team…
Ongoing support for your and your LPs
Take advantage of on-going marketing resources and opportunities
ONBOARDING EXPERIENCE
You chose Groundbreaker <3 This how we get you started.
CUSTOMER SUCCESS MANAGEMENT
You’re onboarded, sweet! Meet our customer success team...
SUPPORT
Ongoing support for your and your LPs
MARKETING
Take advantage of some marketing resources and opportunities
Product Innovation
How Groundbreaker sharpens your competitive edge with a solution that is constantly evolving.
Keep your competitive edge with a solution that is constantly evolving
- Monthly Product updates keep the software continuously improving to always meet your needs (See “Built for you”)
- Customer interview-driven development ensures we prioritize building features that are most important to you.
- Data-driven development allows us to create functionality you didn’t even realize you wanted.
- Product update emails and live/recorded webinars showcase new functionality and describe how to leverage them to grow your business.
Product Updates
Keep your competitive edge with a solution that is constantly evolving
- Monthly product update releases, like clockwork (See “Built for you”)
- Customer interview-driven development ensures we prioritize building what is most important to you
- Usage data-driven development ensures we prioritize building functionality you didn’t even realize you wanted
- Product update email and live/recorded webinar showcasing new functionality and how to leverage them to grow your business
Value
How Groundbreaker focuses on value for the small and medium-sized syndicator
Value
How Groundbreaker focuses on value for the small and medium-sized syndicator
- Time to value – When you sign up, we put several processes into motion to ensure that you get value from our platform as soon as possible.
- Competitively priced – Groundbreaker is for the small and medium syndicators. Why pay 5X to 10X more for solutions designed for funds with billions under management?
- Integrated payments – Contribution and distribution via our auto-payment feature saves you and your investors hundreds to thousands of dollars in wire fees.
- Pause your account – If you need some time away, pause your account and pay only a low maintenance subscription fee.
- Time to value – When you sign up, we put several processes into motion to ensure that you are getting value from our platform as soon as possible
- Competitively priced – Groundbreaker is for the small and medium syndicators. Why pay 5X to 10X more for solutions geared towards funds with billions under management?
- Integrated payments – Contribution and distribution via our payments systems saves you and your investors hundreds to thousands of dollars in wire fees
- Pause your account – Need some time? Pause your account and pay only a low maintenance subscription