The Groundbreaker product team actively manages the product roadmap by considering input from multiple sources. These include:

  • Monthly Customer Advisory Board meetings
  • Customer Support Requests
  • Platform Usage Data
  • Market Landscape Studies

We release significant enhancements and new tools every month. Bug fixes that are critical or inhibit our clients’ ability to work are prioritized, fixed ASAP, and released on a rolling basis. Additionally, we have a constantly updated knowledge base for your LPs, and we provide tech support via an in-app chat. If the LP asks us a question related to your business, we provide them with your investor relations contact information. See more about it in our Customer Commitment.